Built by engineers who watched utilities dig in the wrong place.
Founded in Phoenix in 2023. We set out to solve one specific, expensive, and solvable problem in municipal water operations: knowing which pipe segment fails next before the crew mobilizes.
The problem started in the field, not in a data center.
In 2022, Ethan Morales was working as a distribution systems analyst for a Southwest regional water authority. The team had just mobilized to excavate a 12-inch AC main flagged by a pressure transient — and found nothing. The segment was structurally sound. The actual failure showed up nine blocks away three weeks later.
The numbers were hard to ignore: the average municipal utility in the Southwest digs 2.7 times before finding the right 200-meter segment. Each wrong dig costs $18,000 in labor and traffic disruption, and defers the real fix by weeks. The problem wasn't lack of sensor data — most SCADA historians had years of pressure records. The problem was that no one had built a tool to fuse that data with soil moisture, pipe vintage, and break history into a single actionable risk score.
Watsynq was incorporated in March 2023 in Phoenix. The first pilot contract launched in Q3 2023 with a 680-segment municipal district in Maricopa County. In February 2026, Watsynq closed a $750,000 angel round to expand sales and accelerate model development for multi-utility deployments.
What we believe about water infrastructure software
Engineer-grade, not dashboard-grade
Our customers are SCADA engineers and distribution system managers — not marketing analysts. The platform surfaces data the way an engineer wants to see it: segment IDs, pressure values in PSI, pipe vintage in years since installation.
Model transparency over black-box scoring
Every risk score comes with an attribution panel showing which signals drove it — pressure transient magnitude, soil moisture index, break history in zone — so your field engineers can agree or override and feed that decision back into the model.
No rip-and-replace
We integrate with the SCADA historian and GIS stack you already operate. OSIsoft PI, Wonderware, ESRI ArcGIS — you don't replace anything to run Watsynq. The platform is an analytics layer, not an infrastructure replacement.
Security as an operating requirement
Water infrastructure data is sensitive. We designed the platform with SOC 2 controls in mind: encryption in transit and at rest, RBAC, audit logging, and US-only data residency. Your SCADA telemetry does not leave the country.
Procurement-friendly by default
We understand municipal procurement cycles. We respond to RFPs, supply W-9s and sole-source justification letters, accommodate government payment schedules, and have priced the Pilot tier to fit under most competitive-bid thresholds.
One metric that matters
We track one success metric per customer: emergency dig reduction rate. Everything in the platform — model accuracy, alert suppression, ROI dashboard — feeds back to that single operational outcome for your budget justification.
Water infrastructure, data science, and enterprise software — under one roof.
Watsynq's six-person team brings together a decade of SCADA/GIS experience in water utilities, applied ML for time-series anomaly detection, and enterprise SaaS deployment. We're based in Phoenix and serve customers throughout the arid Southwest.
Ethan Morales
CEO & Co-Founder
Nadia Vasquez
Head of Data Science
Marcus Tran
Customer Success